Courses

Duration (days)

Negotiation Skills – 10 golden rules of Negotiation

2

Interpersonal Skills – Importance of verbal & non-verbal communication

2

Appraisal Interviewing – Key skills of questioning, listening & summarising

2

Mentoring – Skills of an effective mentor

1

Counselling & Coaching – Principles of counselling & coaching

2

Empowerment – Skills of leading an empowered organisation

1

Managing Performance – Role clarity: Roles, responsibility, standards

1

Managing & Living with Change – Measurements for success in change

2

Introduction to Change – Types of change, transition curve & comfort zones

2

Managing Meetings – Leadership styles to control a meeting

1

Effective Management Skills – Explore the role of Manager

5

Training Needs Analysis – Methods of training needs analysis

1

Time Management – Use of time logs & establishing priorities

1

Assertiveness – Guidelines to using assertiveness

1

Problem Solving – Decision making, evaluating & control

1

Management by Objectives – Managerial control & review

1

Communication Skills – Power of body language in communication

2

Train the Trainer – Promoting & maintaining the desire to learn

4

Situational Leadership – Identifying leadership style to match development level

2

Team Leadership – Principles of leading a team

1-2

Team Building – Key elements of team building & development

1-2